Privacy Notice

Your privacy is important to us. This notice explains how Pacific Bay Reserve gathers, uses, and protects personal data from guests and visitors to this website.

Last updated: 2026-07-27 · Effective immediately.

1. Who we are

Pacific Bay Reserve ("we", "us", "our") runs the website at https://pacificbayreserve.website/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy enquiries, contact [email protected].

2. Information we collect

We collect these categories of information:

• Reservation details: name, address, contact details, payment data, stay dates, dietary needs, and accessibility preferences.
• Communication data: messages sent through our website, email, or telephone.
• Website usage: IP address, browser, device, referring page, pages visited, timestamps, and anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

We process personal data only to deliver and improve our services, including:

• To handle reservations, payments, and the services you book with us.
• To communicate about your stay, send confirmations, and reply to enquiries.
• To meet legal obligations (tax records, anti-money-laundering, gaming licence requirements).
• To improve our website and services using aggregated, privacy-respecting analytics.
• To send marketing communications when you have expressly consented; you may unsubscribe at any time.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom, we rely on these legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, contract performance, legal obligations, and our legitimate interest in operating a secure and reliable website.

5. Sharing of personal data

We do not sell personal data. We share it only with trusted service providers acting for us (payment processors, booking systems, IT hosting) under written agreements, with public authorities when legally required, and with successors in the event of a corporate reorganisation.

6. Cookies

This website uses strictly necessary cookies to operate. Optional analytics and marketing cookies are set only after you provide consent via our cookie banner. You can withdraw consent at any time by clearing browser storage for this site.

7. Data retention

We keep reservation and accounting records for the period required by tax and gaming-licence law (typically 10 years). Marketing data is retained only while your consent is valid. Server logs are removed within 30 days.

8. Your rights

Subject to local law, you may access, correct, erase, restrict, or object to processing of your personal data, and you have the right to data portability. To exercise any of these rights, contact [email protected]. You also may file a complaint with your local data protection authority.

9. International transfers

When personal data is transferred outside the European Economic Area, we ensure adequate protection through Standard Contractual Clauses or equivalent safeguards.

10. Children

Our website is intended for adults aged 18 and over. We do not knowingly collect personal data from children under 16. If you believe such data was submitted, contact us so we can remove it.

11. Changes to this policy

We may revise this policy from time to time. The "Last updated" date at the top of this page shows the current version. Material changes will be announced on this website.